If you already have WD Discovery installed, you will no longer be able to mount your My Cloud Home device as a local drive, however users can use local network access.įor more information, please refer to Answer ID 34991: How to Enable Local Network Access to Data on My Cloud Home Using the Dashboard with Cloud Services. Can I continue to use the software after June 2023?.WD Discovery can continued to be used to manage External USB Drives but can no longer be used to access data on My Cloud Home.įor more information on uninstalling WD Discovery, please refer to Answer ID 4158: Steps to Remove WD Discovery on Windows and macOS. WD Discovery will continue to function and be supported for other compatible WD storage products. As new versions of operating systems are released, these features might stop working and will not be fixed. We will discontinue all development, including critical security updates and technical support. There will also no longer be any new releases or security updates for My Cloud Home on WD Discovery. WD Discovery will no longer support My Cloud Home devices. This means there will be no further functional and security updates for this feature.Īt this time, remote access to your My Cloud Home™ device will also no longer be available through the WD Discovery™ desktop app. Support ended for My Cloud Home Desktop App June 2023. With that focus, from time to time we retire legacy software products that are no longer consistent with the company’s customer experience ecosystem. WD is focused on providing exceptional customer experiences with our products. My Cloud Home Desktop app is a utility that is included in the WD Discovery software, and which provides the ability to mount the device as a local desktop drive.
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